Frequently Asked Questions

Everything you need to know about shopping with AKIRA

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for faster delivery.

What is your return policy?

We accept returns on unworn items with original tags attached within 30 days of purchase. Please note that clearance items and intimates are final sale.

How do I track my order?

Once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress.

Do you offer international shipping?

Yes, AKIRA ships to over 50 countries worldwide. International shipping rates and delivery times vary by location and are calculated at checkout.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, Apple Pay, and Afterpay for interest-free installments.

How do I know which size to order?

Each product page features a specific size guide. Since we carry various brands, we recommend checking the 'Size & Fit' notes for individual item measurements.